| II Human and technical resources
With the financial and logistical support of its shareholder, Aeroboutique Inflight Retail aims to become the bench-marker in the in-flight sales market.
Human
resources :
- A.I.R.’s
55 associates form a multi-disciplinary team composed of :
* airline staff with experience in catering, marketing and flight attendant
training
* specialists in selective distribution;
* logistics experts;
* former flight attendants
- In addition
to its own purchasing structure, A.I.R. benefits from the expertise of
its parent company’s purchasing team, which is specialised in product
lines.
- A.I.R. has access to a team of specialist trainers capable of stepping in quickly to train client companiesÆ hostesses and stewards. Half of these trainers are former airline crew members.
Technical and logistical resources :
Since 1997, A.I.R. has invested more than 2 millions euros in perfecting a computer-controlled system to manage in-flight sales.
-
A.I.R. provides client airlines crews with a modern and extremely user-friendly
sales computer, which makes their in-flight work easier and more secure.
-
A.I.R. has invented a completely computerised trolley processing system,
which is easily transferable to any new logistics platform and can be
adapted to suit any new airline.
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